ChatTCP

Privacy Policy

Last updated: May 11, 2026

Thank you for visiting ChatTCP. We understand the importance of your personal information and are committed to protecting your privacy through technical security measures. ChatTCP is a professional service platform focused on PCAP packet parsing and analysis. This policy explains how we collect, use, and protect your personal information when you use our online analysis tools, AI assistant, and related services.

Information Collection

When you use our ChatTCP online version, we may collect the following information:

  • Email address: When you log in through Apple, GitHub or Google authorization, we will obtain your email address for the purpose of contacting you.
  • IP address: Used to ensure the stability of the service and for statistical analysis, not used for personal identification.
  • Log files: Include access time, browser type, operating system and other information, used to improve and maintain the operation of the website.
  • Uploaded pcap file: The pcap file uploaded by the user is solely used for online analysis. It can be manually deleted by the user or automatically deleted by the system after the expiration period, and it is not stored permanently. Special Note: This service only supports plaintext protocol analysis and does not support or perform decryption of encrypted protocols (such as HTTPS/TLS), ensuring that your encrypted private data remains untouched.
  • AI conversation data: When you use our AI analysis features, your conversation content is processed through the DeepSeek API. We do not store your conversation data on our servers. All conversation records are only temporarily cached in your browser session and will be automatically cleared when you close your browser or refresh the page.

Information Use

We will only use your personal information in accordance with your authorization or legal requirements. We may use your email address to contact you, provide information about our services, feature updates and other related information. Unless we have your explicit consent, we will not use your personal information for any other purpose.

Information Protection

We take reasonable security measures to protect your personal information from loss, misuse, unauthorized access or disclosure. We use encryption technology, access control and other security measures to ensure the security of your personal information.

Third Party Services

Third Party Links

Our website may contain links to third-party websites. These third-party websites have their own privacy policies, and we are not responsible for their behavior and content. We recommend that you carefully read their privacy policy before visiting any third-party website.

AI Service Provider

Our AI analysis features are powered by DeepSeek. DeepSeek is our third-party AI service provider responsible for processing your AI conversation requests. We recommend reviewing DeepSeek's Privacy Policy to understand how they handle and protect data. Please note that we only transmit your conversation content to DeepSeek for processing; we do not store this conversation data ourselves.

Payment Processor

We use PayPal, WeChat Pay, and Creem as our payment processors for subscription services. When you make a payment, your payment information is processed directly by the respective payment processor. We do not store your payment card details or payment passwords on our servers.

  • PayPal: Your information is collected and processed by PayPal in accordance with their own privacy standards. We recommend reviewing PayPal's Privacy Policy.
  • WeChat Pay: Your transactions are processed by Tenpay Payment Technology Co., Ltd. (WeChat Pay) in accordance with their privacy standards. We recommend reviewing the WeChat Pay Privacy Policy.
  • Creem: Your transactions are processed by Creem in accordance with their own privacy standards. We recommend reviewing Creem's Privacy Policy.

Other Matters

We reserve the right to modify this privacy policy in accordance with legal requirements or business needs. When we modify the privacy policy, we will post the updated version on the website and encourage you to check the latest privacy policy in a timely manner.

If you have any questions about our privacy policy or need further information, please contact us at support@chattcp.com. Thank you!