ChatTCP

ChatTCP Terms of Service

Last Updated: April 2026

Welcome to ChatTCP (hereinafter referred to as "the Service"). By using this service, you agree to comply with the following terms and conditions (hereinafter referred to as "Terms"). If you do not agree to these terms, please do not use the service.

0. Merchant Information

The Service is operated by:

  • Legal Entity: Nanning Signalling Network Technology Co., Ltd.
  • Registered Address: Rm 305, 3/F, Bldg 6, Longguang Qinghu, No.16 Yangfeng Rd, Nanning FTZ, Guangxi, China
  • Contact Email: support@chattcp.com

1. Service Description

ChatTCP is dedicated to providing developers and network engineers worldwide with efficient and intuitive network protocol analysis solutions. This service includes an online analysis platform and an offline desktop application (collectively, the "Service"). Our core features cover protocol parsing of PCAP files, visual traffic analysis, AI-assisted diagnostics, and protocol learning examples. We aim to lower the barrier to network troubleshooting and protocol learning through technical innovation.

Online Service: Supports users in uploading PCAP files to view and analyze PCAP files online.

Offline Application: Provides a locally installed desktop application for viewing and analyzing PCAP files in an offline environment.

Specific features may vary depending on the version or updates.

2. User Eligibility

You must be at least 18 years old, or have obtained consent from a legal guardian, to use this service.

3. User Accounts and Login

Online Service: You can use Apple, GitHub and Google authorization login methods to access this service. After logging in, we may obtain your email address for contact purposes (only for service-related matters).

Offline Application: You can use Apple, GitHub and Google authorization login methods to sync subscription status and user information. After logging in, we may obtain your email address for subscription status synchronization and service-related matters.

You should properly safeguard your account information and be responsible for your usage behavior.

4. Acceptable Use

When using this service, you agree to:

Online Service:

  • Only upload PCAP files that you own or have the right to analyze;
  • Do not upload data containing illegal content, sensitive personal information, private data, passwords, keys, etc.;

Offline Application:

  • Only analyze PCAP files that you own or have the right to analyze;
  • Do not analyze data containing illegal content, sensitive personal information, private data, passwords, keys, etc.;

General Rules:

  • Do not use this service for illegal, offensive, fraudulent, or network security-threatening activities;
  • Comply with all applicable laws and regulations.

4.1. Offline Application Usage Rules

If you use the ChatTCP offline application, you must also comply with the following additional rules:

  • Only download and install the application from the Apple Store to ensure software security;
  • Do not reverse engineer, decompile, or modify the application;
  • Do not use the application for commercial distribution or resale;
  • The offline application may not include all features of the online version, such as MCP services, etc.;
  • Data storage and processing in the offline application are performed on your local device, and we are not responsible for the security of local data.

5. Service Modifications and Termination

We reserve the right to update, suspend, or terminate this service (or part of its functions) at any time without prior notice.

We may update these service terms from time to time, and updated terms will be published on this page. Your continued use of the service indicates acceptance of the latest terms.

6. User Content

Online Service: The PCAP files and related content you upload are owned by you or the corresponding rights holders. We do not store your uploaded content for long periods (except for analysis purposes) and are not responsible for its security, confidentiality, or compliance.

Offline Application: The PCAP files and related content you analyze are owned by you or the corresponding rights holders. All data processing is performed on your local device, and we do not access, store, or process your data, nor are we responsible for its security, confidentiality, or compliance.

7. Third-Party Services

This service may use the following third-party services or technologies:

Online Service:

  • Apple / GitHub / Google authorization login
  • PayPal payment platform (for subscription and paid features)
  • AI features supported by third-party model services (such as OpenRouter)

Offline Application:

  • Apple / GitHub / Google authorization login
  • Apple in-app purchases

We are not responsible for the service content, privacy policies, or behavior of the above third parties.

8. Privacy Protection

We value your privacy. For information on how we collect, use, and protect your personal information, please read our Privacy Policy:

Online Service: Privacy Policy Offline Application: Privacy Policy

9. Disclaimer

This service is provided on an "as is" and "as available" basis. We do not guarantee the stability, accuracy, or suitability of the service.

  • Analysis results, AI assistant responses, and other content are for reference only;
  • We are not responsible for any direct or indirect losses arising from the use of this service;
  • We are not responsible for any problems caused by your uploaded data, usage methods, etc.

10. Refund & Cancellation Policy

10.1 Refund Policy

We want you to be satisfied with ChatTCP.

  • Online Subscriptions: You may apply for a full refund within 7 days of purchase if you are not satisfied with the service, provided that the AI analysis quota included in the plan has not been significantly consumed (less than 10% usage).
  • Exceptions: Lifetime plans and AI token top-ups are generally non-refundable once activated.
  • Apple In-App Purchases: If you made a purchase through Apple, you must contact Apple Support directly for refund requests according to their policies.
  • PayPal Payments: For payments made via PayPal, you can apply for a refund through the PayPal Resolution Center or contact us directly.

10.2 Cancellation Policy

You can cancel your recurring subscription at any time.

  • Online Service: You can manage and cancel your subscription through your PayPal account dashboard or by contacting our support team. Upon cancellation, you will continue to have access to Pro features until the end of your current billing period.
  • Apple In-App Purchases: Manage or cancel subscriptions via your Apple ID account settings.

11. MCP Usage Rules

Online Service: When using ChatTCP MCP Server, you must comply with the following rules:

  1. Experimental Nature: MCP integration features may be in testing or limited release status, and feature stability, availability, and scope may be adjusted at any time. We do not make commitments regarding feature completeness.
  2. Permission Restrictions: You may only use MCP features within the scope explicitly supported by this service, and may be subject to restrictions on request frequency, call counts, file size, etc. (e.g., 10 requests/minute, or specific version limitations).
  3. Prohibition of Abuse: It is prohibited to use MCP interfaces for malicious calls, high-frequency attacks, bypassing restrictions, automated script attacks, data scraping, or other violations.
  4. Data Security: Context, prompts, and data content transmitted through MCP should be data you legally own or have the right to process. You should ensure its compliance and security, and we do not assume additional responsibility for this.
  5. No Data Storage Guarantee: MCP-related interaction content is usually not permanently saved, and we do not provide MCP data export, backup, or historical record query services.
  6. Liability Statement: We are not responsible for any problems arising from the use of MCP features, including but not limited to functional abnormalities, call failures, data misunderstandings, etc. MCP features are for auxiliary use only, and should not be relied upon for critical business decisions.

We reserve the right to adjust, restrict, or close MCP integration features at any time without prior notice.

Offline Application: The offline application does not provide MCP features.

12. Digital Delivery Policy

ChatTCP provides digital services. No physical goods will be shipped.

  • Activation: Pro features and subscription benefits are activated immediately upon successful payment confirmation.
  • Access: You can access paid features by logging into your account on the online platform or syncing your status in the desktop application.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions. Any disputes arising from or related to these Terms shall be submitted to the competent courts in Nanning, Guangxi, China.

14. Contact Information

If you have any questions, opinions, or suggestions while using ChatTCP, please contact us:

  • Email: support@chattcp.com
  • Website: https://chattcp.com

✅ Accept Terms

Using ChatTCP indicates that you have read, understood, and agreed to these Terms of Service and the corresponding Privacy Policy.

🔗 Related Links

Online Service:

Offline Application: